Last Updated: 3/29/2025
Forte (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application, website (fortemembers.com), and related services (together, the “Platform”).
Certain operational services, including our auto concierge, are provided by Forte Services LLC under a management agreement with Forte Technologies.
By accessing or using Forte, you agree to the terms of this Privacy Policy.
Note of Entity Responsabilities
Forte Technologies Group LLC is responsible for the platform and its data systems.
Forte Services LLC may access limited data solely for delivering on-demand Concierge services.
By accessing or using Forte, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information
Name, email address, phone number, date of birth, profile information (e.g., username, bio, referral source), identification documents (e.g., driver’s license, registration, or car title for verification)
Vehicle Information
VIN, make/model, ownership documents, service records, purchase price, purchase date, estimated value
Usage Data
App usage behavior, page views, saved cars, Garage interactions, communication logs (e.g., chats with Concierge or other members)
Device & Technical Data
IP address, browser type, device model, operating system, location data (if permission is granted)
2. How We Use Your Information
We use your data to:
Verify your identity and approve your membership, facilitate transactions and concierge requests, help you build and manage your digital garage, connect you with listings, dealers, and members that match your interests, provide insights, market data, and portfolio performance, detect fraud and maintain platform security, comply with legal obligations. We do not sell your personal information.
3. Sharing Your Information
We may share your data with:
Verified Dealers to facilitate a car transaction you’ve requested
Service providers (e.g., cloud hosting, payment processors, verification tools)
Analytics platforms to improve our product
Law enforcement or regulators if legally required
4. Your Privacy Controls
You can view and update your profile, choose to keep your Garage private or public, request access, correction, or deletion of your data, opt out of marketing emails at any time. To make a request, contact us at: hello@fortemembers.com
5. Data Security and Retention
We take reasonable measures to protect your information from unauthorized access. Data is encrypted in transit and at rest. We retain your information as long as your account is active or as required by law.
6. Children's Privacy
Forte is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
7. International Users
Currently, Forte is only available to users located in the United States. If this changes, we will update this policy accordingly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you via email or app notification.
9. Contact Us
If you have any questions or concerns, contact us at: hello@fortemembers.com. Forte Technologies Group LLC, 1209 Orange Street, Wilmington, Delaware 19801.
10. Cookies and Tracking Pixels
We use cookies, pixels, and similar technologies to enhance your experience on Forte.
What We Use
Essential Cookies: Enable core functionality such as secure login and session management.
Performance & Analytics Cookies: Help us understand how users interact with the app and website (e.g., page views, tap behavior, errors).
Marketing Pixels: We may use tracking pixels (such as Meta/Facebook Pixel or Google Ads tags) to measure ad performance and optimize campaigns, including referral programs.
Why We Use Them
To keep you logged in and provide seamless navigation, to improve app functionality and performance, to measure interest in specific features or services (e.g., Concierge, Garage, Listings), to attribute membership referrals and track influencer/club partner performance.
Your Options
You can control or disable cookies via your browser settings. Most mobile devices allow you to control tracking in your privacy settings. Opting out may affect functionality or personalization of the platform. We do not use cookies to sell your data to third parties.
